Contact Us

Need help? Our support team is ready to assist with questions about your account, deposits and withdrawals, technical issues, or general feedback. Reach out anytime and we’ll guide you through verification, payment queries, or troubleshooting. Use the live chat for quick answers, or send an email for detailed requests. Phone support is available during business hours for Canadian players who prefer to speak with a representative. We provide assistance in English and French across Canada.

Department	Contact
Customer support	[email protected] (live chat 24/7 for quick issues)
General enquiries	[email protected] (email response within 24 hours; detailed queries)
Affiliate enquiries	[email protected] (partner manager available Mon-Fri)
Payments	[email protected] (withdrawals & billing; include KYC)
Phone	+1 416 728 4391 (Mon-Fri, 09:00-18:00 ET; please have your account ID ready)

Email assistance

Email is the preferred contact method for detailed requests, account-related issues, or any situation that needs explanations or supporting documents. Please send your message to [email protected] with a clear subject line, your account ID and up-to-date contact details. Providing complete information up front helps us process requests faster and avoids unnecessary delays.

Contact Form

Name

<label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"/><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="6" required placeholder="How can we help you today?" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="background:#0073e6;color:#fff;padding:10px 14px;border:none;border-radius:4px;font-size:15px;cursor:pointer;">  Send message</button>

Response Time

Our support team aims to respond promptly. Most inquiries are handled within one business day, though live chat may be faster for simple questions. Complex issues requiring verification or escalation can take longer depending on the case and supporting documentation. We appreciate your patience and will keep you updated on progress until your issue is resolved.

Feedback

We’d love to hear your feedback, suggestions, or ideas for improving the site. Share anything from feature requests to usability tips and promotional ideas. Every message is reviewed carefully by our team and helps shape updates and improvements to the service and user experience. Drop us a note anytime. Your input genuinely makes a difference.